Privacy Policy

Effective Date: May 27, 2026
Last Updated: May 27, 2026

Welcome to Postphoria ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website postphoria.com and use our social media management platform.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: Name, email address, password, and profile details when you register.
• Billing Information: Payment details processed securely via third-party payment processors (we do not store full card numbers).
• Content Data: Posts, images, captions, schedules, and other content you create or upload on our platform.
• Communications: Messages you send to our support team.

1.2 Information Collected Automatically

• Log Data: IP address, browser type, pages visited, time spent, referring URLs.
• Device Information: Hardware model, operating system, unique device identifiers.
• Cookies & Tracking: We use cookies, web beacons, and similar technologies to enhance your experience. See our Cookie section below.
• Usage Data: Features used, clicks, and interactions within the platform.

1.3 Information from Third Parties

• Social media platforms you connect (e.g., Instagram, Facebook, Twitter/X, LinkedIn, TikTok) — we receive profile data and post metrics as authorized by you.
• Analytics providers and advertising partners.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Postphoria platform and services.
• Process transactions and manage your subscription.
• Send transactional emails (account confirmations, password resets, billing receipts).
• Send product updates, newsletters, and promotional communications (you may opt out at any time).
• Analyze usage trends to improve user experience and platform performance.
• Detect, prevent, and address technical issues, fraud, or abuse.
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Trusted third-party vendors who assist in operating our platform (hosting, payment processing, analytics, email delivery) under strict confidentiality agreements.
• Social Media Platforms: When you authorize connections to publish or retrieve content on your behalf.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you before this occurs.
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety: To protect the rights, property, or safety of Postphoria, our users, or others.

4. Cookies and Tracking Technologies

Postphoria uses cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences.
• Understand how you interact with our platform.
• Improve and personalize your experience.

You can control cookies through your browser settings. Disabling cookies may affect some platform features. We support Do Not Track (DNT) signals where applicable.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will respond within 30 days. Some data may be retained longer where required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data ("right to be forgotten").
• Portability: Request your data in a portable, machine-readable format.
• Objection / Restriction: Object to or restrict certain processing of your data.
• Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Postphoria is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using Postphoria, you consent to such transfers. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where applicable.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Postphoria after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Postphoria
Email: [email protected]
Website: https://postphoria.com